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The University of Maryland Alumni Association celebrated its 10th
anniversary in May of 1999. Since its founding in 1989, the association
has had as its mission to support and promote the university in
its pursuits of excellence in teaching, research and public service
and to foster a spirit of loyalty, involvement and lifelong commitment
to the university by its alumni.
Our Strengths
Areas for Improvement
Opportunities for Growth
A. Our Strengths
In pursuit of this mission, the association has developed a membership
base of approximately 28,000 dues paying members. Its membership
benefits have grown to include discounted auto, health and life
insurance; credit card and financial services; telecommunications
and other affinity programs. The newest initiative, the Terp Alumni
Network, offers e-mail for life, a new way to relate with alumni
and friends, and will propel alumni communications into a range
of enhanced connectivity for present and future benefits to alumni,
the association, and the wider university.
The staff has grown to 15 full time, four part time and six students
for a total of 25. The growth of alumni activities in two colleges
on campus has resulted in the dedication of two association staff
to the management of those activities in the Robert H. Smith School
of Business and the A. James Clark School of Engineering. Avenues
for alumni participation have been enhanced by academic chapters
for 10 additional schools and colleges; regional clubs in 10 major
metropolitan areas around the nation, six local and six special
interest clubs; alumni college continuing education experiences;
and more. The association has complemented these activities with
legislative advocacy, athletic and special events, and awards and
recognition as a campus-wide celebration. To nurture our students
and build relationships with them as future alumni, we have established
mentoring, a professional development series for seniors, and scholarships.
The association continues its strong partnership with the Division
of University Relations even though the association remains a separate
501(c)(3) organization. And we continue to be uniquely qualified
as the vehicle by which many alumni establish and renew their relationship
with the university. For being just over a decade young, the association
has made tremendous strides.
B. Areas for Improvement
While the level of alumni involvement (28,000 members) is admirable
for a young alumni association, it is inadequate for a university
with an alumni base of over 258,000. Though our peer institutions
have had decades of a running start in their quest for alumni allegiance,
Maryland's current ambitions to be a top research university require
that we build membership exponentially to keep up with its new directions
and burgeoning success. We must find ways to communicate the intrinsic
value of staying connected with the university through the alumni
association, and instill an inherent desire to support us in addition
to and regardless of tangible membership benefits. While increased
membership may resolve some of the association's challenges, a renewed
sense of commitment to the university regardless of membership benefits
will need to be ignited in the hearts of students before they join
the ranks of alumni.
The association's human resources fall behind our peers with similar
aspirations, and present challenges given the ambitious vision for
the university. Many of our peer institutions have at least double
the number of full time staff. Additionally, many boast having staff
with 10 or more years tenure, while the tenure at Maryland averages
two to three years of continuous service. Given an already stretched
staffing plan, tenure affects our ability to provide continuity
and quality of programs and services, and affects our relationships
with on-campus and off-campus alumni, friends, and partners.
Our history of traditional university programming — club,
chapter, athletic, homecoming and reunion events — will need
to shift to embrace newly defined university roles in the lives
of their graduates, to include a more lifelong learning emphasis.
Additionally, meeting the needs of sophisticated customers in an
already over-saturated marketplace challenges us to provide unique,
exclusive, and high quality programs in the many diverse metropolitan
areas where the majority of our alumni reside. The majority of alumni
activities are carried out through our club and chapter network.
Low response rates to many traditional events demand a clearer definition
of what drives alumni participation and what preferred alumni connections
are within the wider university.
C. Opportunities for Growth
The next decade for the association presents an opportunity for
reinvention that other universities might find more daunting given
their long history. The university's new standing as a top research
institution among all public universities provides an expectation
of change, and predisposition for new ideas and directions while
continuing to honor traditions. The rising stature of the university
within the state and among all public universities, and the outstanding
faculty that help evolve our reputation, provide important resources
in the design of learning experiences that draw alumni back to campus.
The increasing interest of many alumni and friends in the University's
advancement offers a major opportunity for new partnerships with
these important members of the university family that will sustain
us for years to come.
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